[Freed] Trouble Ticket Management System
Somesh Jaiswal
somesh.jaiswal at gmail.com
Mon Jan 28 23:29:53 PST 2008
Hi,
Try One-or-Zero.
It fulfills all ur needs.
Check: http://www.oneorzero.com/
Check a demo on:
http://www.oneorzero.com/?controller=main_general&option=main_demo
Regards,
Somesh
On Jan 29, 2008 11:54 AM, <ravisagar at gmail.com> wrote:
> Does anyone know which is a good Open-Source based Online Trouble Ticket
> Management System?
>
> It should have the following.
> - MySQL/php based
> - Separate Login for each client
> - Separate login for each Support executive
> - Client should be assigned to a particular Support executive
> - Preferably some level some escalation (not necessarily)
> - And all other basic features
> - Various kind of Report generation is also desirable
>
> Would appreciate if anyone can suggest me any tool.
>
> --
> Ravi Sagar
> ravisagar.in
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> Freed at lists.linux-delhi.org
> http://frodo.hserus.net/mailman/listinfo/freed
>
>
--
Somesh Jaiswal
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